Help center

Twit Help Center

Welcome to the Twit Help Center! We’re here to assist you with any questions, issues, or concerns you may have while using Twit. Below, you’ll find helpful information on how to navigate and resolve common issues.

1. Getting Started

Creating an Account

  • To join Twit, sign up with your email, phone number, or social media account.
  • Choose a unique username and secure password.
  • Verify your email or phone number to activate your account.

Logging In & Account Access

  • Use your registered email/phone and password to log in.
  • If you forget your password, reset it via the Forgot Password option.
  • Enable two-factor authentication (2FA) for added security.

2. Managing Your Profile

Updating Profile Information

  • Edit your name, bio, profile picture, and other details in the settings section.
  • Set your profile visibility to public or private as per your preference.

Customizing Your Experience

  • Adjust notification preferences for mentions, messages, and interactions.
  • Manage privacy settings to control who can see your posts and interact with you.

3. Posting & Interacting

Creating and Sharing Content

  • Post text updates, images, videos, and links.
  • Use hashtags and mentions to engage with the community.

Engagement & Communication

  • Like, comment, and share posts from other users.
  • Send and receive direct messages securely.
  • Follow and unfollow users to customize your feed.

4. Safety & Security

Protecting Your Account

  • Use strong passwords and change them periodically.
  • Report suspicious activity to our security team.
  • Avoid sharing personal or financial information with unknown users.

Reporting Violations

  • Report harassment, hate speech, or other inappropriate content.
  • Block and mute users who violate community guidelines.
  • Our moderation team will review reports and take appropriate action.

5. Troubleshooting & Support

Common Issues & Fixes

  • Can’t log in? Reset your password or check for system maintenance updates.
  • Not receiving notifications? Adjust your settings or check device permissions.
  • Encountering bugs? Clear your cache, update the app, or reinstall.

Contacting Support

If you need further assistance, our support team is available to help.

  • Mail: info@twit.fit
  • Help Center: Twit Help Center
  • Live Chat: Available during business hours for urgent issues.

Thank you for being part of Twit! We’re committed to providing a seamless and enjoyable experience. If you have any feedback, let us know!